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First Purchase

First purchase: how does it work?

1. Choose your products

First of all choose the category of products you are interested in, from the choices in the main menu. In each category products are divided by kind.

Have you found exactly what you were looking for?
Find out the details of each product: description, features, pictures.

Choose the color, the desired feature and quantity.

Then click on “ADD TO CART”.
All the products added are saved on the cart.

You can check at any time which items are in the cart by  selecting the image of the cart at the top right of the page.

2. Go to the checkout

Click on the cart icon at the top right of the page or click checkout.

A summary of your purchase will be shown, with the list of products you're about to buy, their related costs, and shipping costs separately.
If you have a coupon code, fill the coupon text box to take advantage of discounts and promotions.

Before confirming your order, check what's in the cart:
- Are the products and the quantities right? If not, change them. (img. 1)
- Do you want to remove an item? Select the X. (img. 2)
- Do you want to add something? Press “CONTINUE SHOPPING”. (img. 3)

Got everything you need?

Click on the red button “PROCEED TO CHECKOUT”.


3. Register and verify your information

Register and you can:
- always know your cart history and where is your order
- find text fields already filled every time you enter the e-shop
- be updated with news and promotions

You can use the f-connect option that will let you access muranonet with the same Facebook username and password.

Connect with Facebook

If you prefer not to use Facebook, enter your personal data and shipping address.

Shipments are made worldwide.

The cost of shipping depends on destination and weight of the products you have bought.
If you want to send the goods to a different address, you can add more shipping addresses.
If you are in a hurry you can log in as a guest entering only the essential information needed for shipping. For your next purchase however, you'll have to enter them again.
Click on “CONTINUE” to see the courier and then click on “CONTINUE” to choose the method of payment.

4. Complete your purchase with the payment.

Choose between:
Credit card / PayPal 
Bank Prepayment

You will always receive an order confirmation email when the transaction is    successful.

If you've chosen Credit Card or PayPal, you will be redirected to the respective external pages and at the end of the procedure, you'll be back to the website.
An email confirmation will always be sent, either if the transaction is successful or   not.

If you have chosen Bank prepayment, your order will be considered concluded only after we credited the due amount in our account.

Have you chosen the option that you prefer?
Click on “CONTINUE” and then “PLACE ORDER”.

5. Receive your order at home!

Products will be delivered within 5 working days after your order has been processed and an email confirmation has been sent to you.

The courier will attempt delivery for two consecutive working days and leave a notice in your mailbox if you're not at home.If none of the attempts is successful, the goods will return us back.
We will contact you to find a solution.

If something goes wrong, you can return products with the express courrier.
To learn more, see here